Frequently Asked Questions
WHAT IS TENNIS TRUNK?
We aim to provide players with essential equipment they need to keep practicing on their forehands, backhands, volleys and everything in between.
In fact, we’ll deliver 6-8 products you can use on the courts every month, right to your door.
Our team scours the country every month for the best tennis products so you can be prepared next time you step on the courts.
WHAT KIND OF ITEMS ARE INCLUDED?
Beyond just tennis balls, our unique subscription boxes contain all sorts of fun and useful items you can use to have more fun and be a better player on and off the court, including: over-grips, electrolyte packets, towels, protein bars, wrist bands, energy gels, sunblock and so much more.
All products have been hand selected, tested, and approved by our team of players and coaches. Collectively, we take great care to send only awesome, high quality products that we use and enjoy ourselves. You’ll find that we put a great deal of thought, research, and time into creating each Tennis Trunk.
WHEN DOES TENNIS TRUNK ARRIVE?
Your initial order will ship within 1 business day. After that, your subscription will arrive on the 1st or 2nd of every month. Start your month will all the tennis gear you’ll need and more!
WHERE DO YOU SHIP TO?
We ship anywhere within the United States.
ARE THERE ANY SHIPPING FEES?
Shipping is calculated on your location, this way you only pay exactly what it cost to get the box to you.
CAN I GIFT A TENNIS TRUNK SUBSCRIPTION?
Of course you can, we can send Tennis Trunk to anyone you’d like!
Here’s how it works – Click on the “Give As Gift” link on the homepage and follow the steps.
Good job, getting stuff may be cool but giving is way cooler.
HOW DO I CANCEL/SKIP MY SUBSCRIPTION? HOW DO I REACTIVATE MY ACCOUNT?
We don’t like to see you go, but we have made it hassle free if you choose to leave.
Simply log into your account and cancel your subscription, you can also choose to skip a month that you feel you may not play as much. When you are ready to come back, simply login to your account and click the “Reactivate” button.
Please note: If you cancel from your account, it does not cancel any open orders/shipments you may have, it will just cancel the auto-renew, to cancel or request a refund for an order please email us at firstname.lastname@example.org.
WHAT COMPANY DO YOU USE TO SHIP
USPS Priority Shipping, this provides you with a tracking number so you know exactly when your Tennis Trunk will arrive.
HOW DO I UPDATE MY BILLING INFORMATION?
Simply log in to your account and change your payment information.
HOW CAN I KEEP MYSELF UPDATED WITH TENNIS TRUNK?
Be sure to follow our Facebook, Instagram and Twitter account for tennis news, videos, humor, and all things tennis related. Use #tennistrunk on pictures of your box and you might see yourself in our pages, which could get you free stuff!
I HAVE A UNIQUE OPPORTUNITY FOR TENNIS TRUNK!
We want to hear from you! – Have a terrific product you’d like to include in our box?
Shoot us an email at email@example.com.
WHATS YOUR RETURN AND REFUND POLICY?
If you are looking to make a return, we offer a full refund when you send back your box with unused products.
Please email us at firstname.lastname@example.org.